Privacy Policy
Last updated: 06 October 2026.
Identity of the Data Controller
fametraceza acts as the data controller for the purposes of this privacy policy. We are responsible for determining the purposes and means of processing personal data collected through our website, which serves as the central hub for professional media feeds including video operations, live signal management, content distribution, camera work and the creation of high-quality feeds for news and television broadcasting. Our registered office is at 32-34 Greenhill Crescent, Watford Business Park, Watford, Hertfordshire WD18 8JU, United Kingdom and you may contact us using the details [email protected] or +44 20 3104 0000.
Scope of This Notice
This policy applies to all visitors to our commercial website who interact with our services, whether they are based in the United Kingdom or elsewhere. It covers personal data processed when you browse our site, submit enquiries through the contact form, or otherwise engage with our media feed operations. It does not apply to third-party websites linked from our pages.
Categories of Personal Data and Sources
We collect personal data directly from you when you use the contact form or communicate with us. This includes your name, email address, telephone number, organisation details and any message content you provide. We also collect technical data automatically such as IP address, browser type, device information and usage patterns through server logs and cookies. No data is obtained from third-party sources other than those necessary for service delivery.
Purposes of Processing and Legal Bases
Personal data is processed for the following purposes. To respond to enquiries submitted via the contact form we rely on legitimate interests. For providing and improving our media feed services we process data under contract necessity. Website analytics and security maintenance are carried out under legitimate interests. Where consent is required, such as for certain cookies, we obtain it explicitly. Each purpose is limited to what is necessary and proportionate.
Requirement to Provide Data and Consequences
Supplying contact details through the form is voluntary. However, failure to provide required information may prevent us from responding to your enquiry or delivering requested services. Technical data is collected automatically and you cannot opt out of essential logging without disabling site access.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to ensure functionality, analyse usage and remember preferences. A site-wide cookie banner allows you to manage non-essential cookies. Full details are set out in our separate Cookie Policy, which you should read in conjunction with this document.
Processors, Recipients and Legal Disclosures
We engage carefully selected processors such as hosting providers, analytics platforms and content delivery networks to support our media operations. These entities process data only on our instructions and under appropriate contracts. We may disclose data where required by law, regulation or court order, or to protect our rights and the safety of users.
International Transfers
Some processors may be located outside the United Kingdom. In such cases we ensure adequate safeguards are in place, including standard contractual clauses approved by the UK authorities, to protect your personal data to a standard equivalent to UK GDPR.
Retention Periods
Contact form data is retained for up to two years after the last interaction to allow follow-up and service improvement. Technical logs are kept for twelve months for security and analytics. Data is deleted or anonymised once the retention period expires unless a longer period is required by law.
Security and Data Minimisation
We implement appropriate technical and organisational measures including encryption, access controls and regular audits to protect personal data. We collect only the minimum data necessary for each purpose and encourage users to avoid submitting sensitive information unless explicitly requested.
Data Subject Rights
Under UK GDPR you have rights to access, rectification, erasure, restriction, portability and objection. To exercise these rights please contact us at [email protected] or +44 20 3104 0000. We will respond within one month, subject to verification of your identity.
Right to Withdraw Consent and Object to Marketing
Where processing relies on consent you may withdraw it at any time by contacting us. You also have the right to object to direct marketing or profiling at any time. We do not currently engage in automated marketing but will respect any future opt-out requests promptly.
Right to Complain to the Supervisory Authority
If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority. Contact details for the ICO are available on their official website.
Children and Age Restrictions
Our services are intended for professional users and organisations engaged in media broadcasting. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that such data has been collected we will delete it promptly.
Automated Decision-Making and Profiling
We do not use automated decision-making or profiling that produces legal or similarly significant effects. Any analytics are used solely for service improvement and do not result in automated decisions about individuals.
Changes to This Policy
We may update this policy from time to time to reflect changes in law or our practices. The current version will always be available on this page with the last-updated date clearly stated. Continued use of the site after an update constitutes acceptance of the revised terms.